Privacy Policy

Last updated August 2026. Written in plain language on purpose.

What we collect

Your email and password when you sign up. Your password is never stored in readable form — it is hashed by our database provider. Nobody, including us, can read it back.
Your name, if you give one.
The ideas you submit and the assessments Synorigin generates for you.
Feedback you choose to send. This goes to a private inbox and is not attached to your account automatically.

How your ideas are handled

Synorigin runs on a paid commercial plan with its AI processing provider — not a free consumer tier. Under that provider's commercial terms, your inputs and outputs are not used to train their models. Your idea is processed to produce your result, and that is all.

To find comparable existing work, Synorigin also runs a live web search based on your idea. Search terms drawn from your idea may be sent to a search provider as part of that process.

We do not sell or share your submitted ideas. We do not use them to train anything.

Files you attach

If you attach an image or PDF, it is sent for processing to generate your assessment. We do not keep a permanent copy of the file itself.

Where your data lives

Accounts and saved chats are stored with our database provider. Access is restricted at the database level so that you can only ever read your own data — this is enforced by the database itself, not just by the app's design.

Who is responsible for your data

Synorigin is the responsible party for the personal information described here. For any question, correction, or request about your data — or any other feedback — email [email protected].

Your control

Delete any saved chat at any time.
Delete your whole account and its data from Settings. This is permanent. Ledger fingerprints (a code and a date, not your idea) are kept so certificates you have shared still verify.
Ask what personal information we hold about you, and request a copy of it. Email the address above and we will respond within a reasonable time.
Ask us to correct anything that is wrong.

Where your data goes, and your rights

Some of our service providers operate servers in other countries, so processing your information can involve a cross-border transfer of personal information. Each provider is bound by its own contractual data-protection commitments, which is the basis on which we use them.

Email us first if anything about how we've handled your data concerns you — we would rather fix it directly. You also have the right, under South Africa's Protection of Personal Information Act (POPIA), to complain to the Information Regulator of South Africa. You do not need our permission to do that.

Changes

If this policy changes in a way that affects how your data is handled, we will make a reasonable effort to tell users before it takes effect.